ICBC & car accident recovery

ICBC & Car Accident Recovery in New Westminster

After a car accident, early guided rehab makes a real difference. Under ICBC you're entitled to physiotherapy and can usually start without a referral in the first weeks. We direct-bill ICBC, so eligible treatment has no upfront cost.

How ICBC recovery works
1

Open your claim

Report your accident to ICBC and get your claim number.

2

Book your first visit

No referral is needed in the early weeks – just book and bring your claim number.

3

We direct-bill ICBC

No upfront cost for eligible, pre-approved treatment.

What we treat after an accident
Whiplash & neck painBack painHeadachesDizziness & post-concussion symptomsShoulder / hip / knee injuriesSoft-tissue strainsReduced mobility
Why choose Retrieve
  • We direct-bill ICBC
  • All your care under one roof
  • Accident-related dizziness handled by our vestibular team
  • Care in English, Punjabi & Hindi
Common questions

Frequently asked questions

Do I need a lawyer or a referral to start?

No. You don't need a lawyer, and in the early weeks you don't need a physician's referral – just open your ICBC claim and book.

Will I have to pay?

For eligible, pre-approved treatment we direct-bill ICBC, so there's no upfront cost to you.

What if I feel dizzy after the crash?

Post-accident dizziness is common and treatable – our vestibular team assesses and treats it alongside your other injuries.

How soon should I start?

As soon as you're able. Early, guided rehabilitation is linked to better recovery after a motor-vehicle accident.

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